“But they do rip you off with a smile” Am I being unfair?

As a follow up to my previous post https://edwinbruce.wordpress.com/2012/01/23/credible-websites-europcar/

I have attached the correspondence. This has been an interesting lesson in communications or lack of, and inability to understand across the cultural divide (is this really an Australian/UK call centre). Do I really expect to pay a guaranteed price obfuscated by a $500 FJD increase and an additional $500 deposit (refunded.)

Europcar ripoff

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