Jetstar-Logo-WEB-Master-ForJetstar get their fair share of criticism, mostly justified, I suspect because some staff don’t have the initiative or delegation to make good decisions.

Anyway, I have flown with Jetstar four times recently, and have found their service and professionalism have exceeded my expectations. Many people I have spoken to agree, and the cost of flights is certainly good value for money. Air New Zealand is a great airline but it is important and necessary that they have competition. Hence when it suits, I will happily use JetStar.


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