Customer Service experiences over last 7 days

Mixed Customer Services experiences over the last 7 days…

  • SkyTV: no reply to email
  • Symes de Silva  dentist: no reply to email till prompted twice
  • Placemakers Kilbirnie: friendly efficient knowledgeable
  • Bunnings Lyall Bay: poor product knowledge, one staff member rude
  • Spark Lambton Quay: efficient, knowledgeable, not friendly or unfriendly
  • Westpac Wanganui: friendly efficient knowledgeable
  • Computer Valet Wanganui: friendly , knowledgeable… efficient?
  • Sika NZ: friendly efficient knowledgeable
  • Air New Zealand: no initiative
  • AMI: via email and in person : efficient, knowledgeable, friendly
  • Vodafone: by phone during working day… efficient, knowledgeable, friendly
  • Vodafone: by phone in weekend…. they have no idea what I am saying and likewise
  • Clearview optometrist: no reply to email till prompted

 

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