I had an Immigration question earlier this week. After the “Please hold, all our client services staff are busy” (or similar) message and usual crap about going to their website I got the message “You are caller number 32 in the queue”. Hah! Why not just say “We are too busy, F%^& off”. Better still offer to record my number and ring me back… Is that so hard in this century?
He who dares to teach must never cease to learn.John Cotton Dana (1856–1929)
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