Tag Archives: customer service

IRD customer service an oxymoron?

Latest email to IRD…. I think nearly 4 weeks is ample time to answer a question. I don’t want to actually ring up……… Hi, I wrote, you replied… it did not answer my email, I wrote again and no reply … Continue reading

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Death by call center

I had an Immigration question earlier this week. After the “Please hold, all our client services staff are busy” (or similar) message and usual crap about going to their website I got the message “You are caller number 32 in … Continue reading

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Customer service so good I feel bad

So I went to see Fantastic Four(F4) tonight. Yes, Fantastic Four. After the F4 trailer came on I got suspicious, once Michael Douglas appeared I knew there was a problem. Never mind none of us had seen Ant Man before… … Continue reading

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