Tag Archives: IRD

Disgraceful telephone stats for IRD

Following on from recent challenges contacting IRD over several months I did an OIA on their call stats. I can see why I got frustrated. I also wrote to IRD on 24 September with the first line stating… “Please acknowledge … Continue reading

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“Call us”, Yeah right

Every few weeks I try contacting IRD to deal with an estate. Every few weeks I give up. On their website “This can take 10 weeks.”…  I have been trying for 6  months. Time for an OIA request on responsiveness … Continue reading

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IRD customer service an oxymoron?

Latest email to IRD…. I think nearly 4 weeks is ample time to answer a question. I don’t want to actually ring up……… Hi, I wrote, you replied… it did not answer my email, I wrote again and no reply … Continue reading

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IRD secure email

Apart from the content (they could not even plug in the year of departure correctly… just left the prompt) there is no means of replying. F$%K you was my initial reaction, Hopefully I will teach my students to do a … Continue reading

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