Tag Archives: Spark

Browser nuances

For some reason in Firefox (but not Chrome) the Spark email “Take a Look” function results in a blank tab and a file with no extension. If you give the file an extension of .pdf  you can view it. I expect … Continue reading

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mysparksupport@spark.co.nz is a noreply address – really?

Seems it is OK for Spark to email you an invoice but, too bad if you want to reply with a query. So I am supposed to know that the above address is “No-reply”? Fail on two counts of customer … Continue reading

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Spark the good and bad user experience

BAD: My son is in Melbourne on a prepaid Telecom (sorry Spark) phone. He had to take some important calls so pretty quickly all his credit was used up. Simple… just top it up. WRONG…  problem is the top up system … Continue reading

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